Terms of Service

Welcome to WebRQ. These Terms of Service ("Terms") govern your access to and use of our website, products, and professional services. By using our services, you agree to comply with these Terms.

1. Acceptance of Terms

By accessing our website or engaging our services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these Terms, please do not use our services.

2. Services

We provide professional IT services including but not limited to:

  • Website Design & Development
  • Joomla Development & Support
  • WordPress Development & Support
  • Legacy Website Maintenance
  • Custom Software Development
  • Website Migration
  • Hosting & Server Management
  • Website Security & Performance Optimization
  • Technical Consulting

3. Project Scope

All projects will be completed according to the agreed proposal, quotation, or written agreement. Any additional work outside the agreed scope may require a separate quotation and timeline.

4. Client Responsibilities

Clients are responsible for:

  • Providing accurate project requirements.
  • Supplying necessary website access and credentials.
  • Providing content, images, and other required materials.
  • Reviewing deliverables within a reasonable timeframe.
  • Maintaining backups of important business data where applicable.

5. Payments

  • Invoices are payable according to the agreed payment terms.
  • Work may commence after receiving the agreed deposit, if applicable.
  • Late payments may delay project delivery or ongoing support.
  • All prices are exclusive of applicable taxes unless otherwise stated.

6. Intellectual Property

Upon full payment, ownership of the completed project deliverables transfers to the client, except for third-party software, licensed products, frameworks, libraries, or components that remain subject to their respective licenses.

7. Third-Party Software

Many websites rely on third-party extensions, plugins, themes, APIs, and hosting services. We are not responsible for service interruptions, licensing changes, discontinued products, or modifications made by third-party vendors.

8. Legacy Website Support

We provide reasonable efforts to maintain and repair legacy Joomla and WordPress websites. However, we cannot guarantee compatibility where third-party extensions, plugins, themes, or server environments are no longer supported.

9. Service Availability

While we strive to provide reliable services, we do not guarantee uninterrupted availability. Scheduled maintenance, server issues, or circumstances beyond our control may occasionally affect service availability.

10. Limitation of Liability

To the fullest extent permitted by law, ITVNI Cloud shall not be liable for indirect, incidental, special, or consequential damages, including loss of data, revenue, business opportunities, or profits arising from the use of our services.

11. Warranty

We warrant that our development services will be performed with reasonable care and professional skill. Any warranty period for project deliverables will be specified in the individual project agreement, where applicable.

12. Confidentiality

We respect the confidentiality of our clients and will not disclose confidential information without authorization unless required by law.

13. Termination

Either party may terminate a project or service agreement by providing written notice. Fees for completed work and approved project milestones remain payable.

14. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The latest version will always be published on this website.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact our support team through our Contact page.